A Different Approach to Support

× Close
Different than Traditional ‘Customer Support’

Customer Success is much different than reactive support. It’s a proactive mindset, focused on a long-term relationship with you

Live Help from Our Team

Receive live, hands-on help from your dedicated Edoc team members who take pride in supporting and empowering you

Improving Your Experience with eSign

We have a library of knowledge articles in our help center, so people who prefer self-service have multiple options at their fingertips

Request a demo

Customer Success That Meets You Where You’re At

“Customer success is different from traditional ‘customer support’ which can be more reactive in nature. Our customer success mindset is very solution-oriented, and we focus on a long-term relationship with our clients. Organizations who choose eSign appreciate this approach.” —Kim Geiger, eSign Division Director

Contact us today

Support that’s Convenient to You

Our approach is about empowering you to improve how you work

Real Person

Live help from a dedicated team member who knows your organization


In-context support, helping you find exactly what you need

Help Articles

Self-service options from our knowledge base library

Focused On Client Happiness

“We believe in customer support that is not just “present when needed”, rather present before the need, in the need, and after the need. When organizations choose eSign they are choosing a route where they are prepped for success through demos, real people who assist them with their accounts, and consistent communication.” —Skye Haruyama, Customer Success

We’re Here to Help Your Organization

At Edoc, we’re transforming the business world through innovative services and authenticity. Here’s a few of the clients who know and trust eSign by Edoc.

Learn More About Our Purpose